Who We Are

Optimaton Prime is an educational company based in Barcelona, Spain. We specialize in teaching mobile game algorithm development and optimization techniques.

Our physical address: C. de Floridablanca, 1, 08015 Barcelona, Spain

You can reach us at: support@optimatonprime.com or +34933560466

Under Spanish and EU law, we're the data controller for the information you provide to us. That's a fancy way of saying we're responsible for keeping your data safe and using it properly.

What Information We Collect

We only collect what we actually need. No massive data vacuuming here.

Information You Give Us Directly

• Your name and contact details when you sign up for courses or reach out to us
• Payment information when you enroll in programs (though we don't store full card numbers)
• Assignment submissions, project work, and any code you share through our learning platform
• Messages you send through contact forms or support channels
• Profile information if you create an account with us

Information Collected Automatically

• Technical data like your IP address, browser type, and device information
• How you navigate through our site and which pages you visit
• Course progress and learning activity within our educational platform
• Time spent on different materials and resources you access

How We Use Your Information

Here's what we actually do with the data we collect:

• Process your enrollment and manage your participation in courses
• Send you course materials, updates, and educational content you've signed up for
• Provide technical support when you run into issues
• Improve our curriculum based on how students interact with materials
• Handle payments and send receipts
• Communicate about schedule changes or important program updates
• Maintain the security of our platform and prevent fraud

We base our data processing on several legal grounds under GDPR. When you sign up for a course, that's a contract between us. Some processing is necessary for our legitimate business interests, like improving course quality. And sometimes, we just need your consent, which you can withdraw anytime.

Sharing Your Information

We're pretty protective of your data. But running an educational program means working with some trusted partners:

Payment Processors

When you pay for courses, that transaction goes through secure payment services. They handle the financial details according to banking regulations. We never see or store your full payment card information.

Learning Platform Providers

Our course delivery system runs on specialized educational technology. These providers help us host videos, manage assignments, and track your progress. They're bound by strict data processing agreements.

Email Services

We use professional email platforms to send course communications and updates. Your email address gets processed through these systems, but only for sending you the content you've signed up for.

Legal Requirements

If Spanish authorities or EU regulators request information as part of a legitimate legal process, we may need to comply. We'll fight overly broad requests, but sometimes the law is the law.

Your Rights Under EU and Spanish Law

Spanish and EU data protection laws give you serious control over your information. Here's what you can do:

Access Your Data

You can request a copy of everything we have about you. We'll provide it in a readable format within 30 days.

Correct Inaccuracies

If something in your profile is wrong, tell us and we'll fix it. This includes outdated contact information or incorrect enrollment records.

Delete Your Information

You can ask us to delete your data. We'll comply unless we have a legitimate reason to keep it, like financial records we're required to maintain by Spanish tax law.

Restrict Processing

You can ask us to limit how we use your data while we resolve a dispute or verify information accuracy.

Data Portability

Want to take your data to another educational provider? We'll give you your information in a commonly used format that's easy to transfer.

Object to Processing

If we're processing your data based on legitimate interests rather than contract requirements, you can object. We'll stop unless we have compelling reasons to continue.

To exercise any of these rights, email us at support@optimatonprime.com. We'll need to verify your identity before processing requests, but we'll respond within the timeframes required by Spanish law.

How Long We Keep Your Data

We don't keep information longer than necessary. Here's our approach:

• Active student records stay in our system while you're enrolled and for one year after course completion
• Financial records are kept for ten years as required by Spanish tax regulations
• Support communications are archived for three years to help resolve any disputes
• Marketing consent records stay until you withdraw permission
• Technical logs are typically deleted after 90 days unless needed for security investigations

After these periods, we either delete the data or anonymize it so it can't be connected back to you.

Security Measures

Protecting your data is something we take seriously, not just because regulations require it, but because it's the right thing to do.

Our website uses HTTPS encryption for all data transmission. Student accounts require strong passwords, and we encourage two-factor authentication. Our servers are hosted in EU facilities that meet strict security standards.

Access to student data is limited to staff members who actually need it for their work. We use role-based access controls and audit logs to track who accesses what information.

Payment processing goes through PCI-DSS compliant systems. We never store complete credit card numbers on our servers.

That said, no system is completely bulletproof. If we experience a data breach that affects your information, we'll notify you and the Spanish Data Protection Agency within 72 hours, as required by GDPR.

Cookies and Tracking

Our website uses some cookies. Here's the honest breakdown:

Essential cookies keep the site functioning. Things like remembering you're logged in or maintaining your shopping cart. These aren't optional if you want to use the platform.

Analytics cookies help us understand how people use our site. We use this to improve navigation and fix confusing layouts. These are optional, and you can decline them through our cookie banner.

We don't use advertising cookies or cross-site tracking pixels. Your activity on our site stays on our site.

You can control cookies through your browser settings, but blocking essential cookies will break some functionality.

International Data Transfers

Our primary operations are in Spain, and we keep student data within the EU whenever possible. The EU has strong data protection laws, and keeping information here means it stays under those protections.

Some of our service providers operate globally. When data needs to move outside the EU, we ensure those transfers comply with GDPR through standard contractual clauses or adequacy decisions.

If you're accessing our courses from outside the EU, your data will be transferred to and processed in Spain under Spanish and EU data protection law.

Children's Privacy

Our courses focus on game algorithm development, which is advanced technical content. We design our programs for adults and don't knowingly collect information from anyone under 16 years old.

If you're under 16 and interested in our courses, please have a parent or guardian contact us. We'll need parental consent before you can enroll.

If we discover we've collected data from someone under 16 without proper consent, we'll delete that information promptly.

Changes to This Policy

Education technology changes. Laws get updated. Sometimes we need to revise this policy to reflect those changes.

When we make significant updates, we'll notify enrolled students via email and post a notice on our website. The "Last Updated" date at the top of this page shows when we last made changes.

For minor clarifications or formatting updates, we'll just update the policy without sending individual notifications.

Continuing to use our services after policy changes means you accept the updated terms.

Filing Complaints

If you believe we're mishandling your data, please contact us first. We want to resolve issues directly and quickly.

However, you have the right to file a complaint with the Spanish Data Protection Agency (Agencia Española de Protección de Datos - AEPD). They're the supervisory authority for data protection matters in Spain.

You can reach them at:

Agencia Española de Protección de Datos
C/ Jorge Juan, 6
28001 Madrid, Spain
www.aepd.es